Returns must be requested within 10 days of your order being delivered.
• The returned item(s) must be in new condition, unworn, with the hang tag attached in the original packaging.
We are not responsible for risk of loss or damage during return shipment. Any item(s) returned not in the required condition will be returned to you.
Please note the following details related to product return eligibility:
• Items purchased during seasonal sales cannot be returned or exchanged.
• Items marked as Final Sale cannot be returned or exchanged.
Once your return is received, it will be processed at our facility, which may take 5-7 business days. You will receive an email confirmation once the processing is complete.
• For international orders, a shipping fee will be deducted from your refund to cover the cost of the return shipment.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.